Revocation Policy

Revocation Policy

Consumers have a fourteen-day revocation right.

Right of Revocation

You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

To exercise your right of revocation, you must inform us (Walter Häfner GmbH, Ostring 1, 97688 Bad Kissingen, Germany, [email protected], Telephone: 0971/2468) by means of a clear statement (e.g., a letter sent by post or an email) about your decision to revoke this contract. You may use the attached sample revocation form, although it is not obligatory.

To meet the revocation deadline, it is sufficient for you to send the notice concerning the exercise of the right of revocation before the revocation period has expired.

Consequences of Revocation

If you revoke this contract, we shall reimburse you for all payments received from you, including delivery costs (except for any additional costs arising from your choice of a different type of delivery than the offered, most favorable standard delivery), without undue delay and no later than fourteen days from the day we receive the notice of your revocation of this contract. We will use the same means of payment for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and, in any case, no later than fourteen days from the day on which you informed us about the revocation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. For goods that cannot be returned by post due to their nature, these costs amount to 95.00 EUR. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of revocation does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.

Sample Revocation Form

(If you want to revoke the contract, please fill out this form and send it back.)

  • To Walter Häfner GmbH, Ostring 1, 97688 Bad Kissingen, Germany, [email protected]

  • I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

  • Ordered on ()/received on ()

  • Name of the consumer(s)

  • Address of the consumer(s)

  • Signature of the consumer(s) (only for communication on paper)

  • Date

(*) Delete as appropriate.

Special Notes: If you finance this contract through a loan and later revoke it, you are no longer bound to the loan agreement if both contracts form an economic unit. This is particularly assumed if we are also your lender or if your lender uses our cooperation in financing. If the loan has already been disbursed when the revocation takes effect, your lender replaces us regarding the legal consequences of the revocation or return. This does not apply if the present contract involves the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives).

If you want to avoid a contractual obligation to the greatest extent possible, make use of your right of revocation and also revoke the loan agreement if you are entitled to a revocation right for it as well.

Revocation policy created with the Trusted Shops Legal Text Generator.

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